Very disappointed, i booked through SV detailing for a mobile interior valeting service, however no one turned up. Upon calling i was told this service is not offered (other reviews beg to differ) , it is then that i realise that SV detailing no longer exists and it’s now run by NJ detailing. No apology or attempt to resolve the confusion, poor customer service.
Very harsh 1 Star View. This customer had booked using our online booking system, but sadly didn’t book a mobile service had booked for drop off (even tx directly showing this) advise customer NJ’s doesn’t have a van so we couldn’t offer mobile service. Offered other dates, and even a contact number for a mobile guy. We pride ourselves on our ratings and to get a 1 star for a mistake that wasn’t us hurt.
