Topaz did a roof wrap for me on a new car and unfortunately there were some small issues to rectify. You can always better judge a company by how they act when things go wrong, rather than when they go right. How a company responds to issues shows you everything about what their customers mean to them. Topaz Leeds, and in particular Swara, couldn’t have responded any better. Swara kept in contact with me throughout, made sure I had access to a car, if needed, and explained what the process was going to be to rectify the issues. Couldn’t ask for more and Swara in particular is a credit to To
Hi Nick, thank you for your thoughtful review. We appreciate your understanding and are pleased we could resolve everything to your satisfaction. Swara will be delighted with the mention, and your feedback means a great deal to the team at Topaz Leeds.
